Family Rights Group promotes policies and practices that keep children safe within their family and strengthen the family and community networks of those children who cannot live at home.      We campaign for families to have their voice heard  be treated fairly and get help early to prevent problems escalating.     We are a national charity that advises parents  grandparents  relatives and friends about their rights and options when social workers or courts make decisions about their children's welfare. We work with parents whose children are in need  at risk or are in the care system and with wider family members and friends who are raising children (known as kinship carers).     Online advice service -  Visit our website for easy-to-follow  online advice. Features include an A-Z  FAQs  films  'top tips' and legal advice sheets. You may also want to visit our advice forums  where parents and kinship carers (also known as family and friends carers) can get legal and practical advice on the child welfare system.        Freephone Telephone Advice Line - 0808 801 0366 (Monday to Friday 9.30am to 3pm)  Family Rights Group runs a free  independent and confidential advice service. We advise families when they are involved with children's services or need their help. We provide advice for parents  grandparents  relatives and friends including kinship carers in England. Our expert advisers are all experienced lawyers  social workers or family rights advocates. They help families to understand the law and child welfare processes and their rights and options. And to better understand social work concerns. Textphone: If you are deaf  hard of hearing or speech impaired - please dial 18001 and then 0808 801 0366.