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Further information for parents

I have a HAF code…now what? 

For families in receipt of Targeted Free School Meals, your child’s HAF code is valid for the rest of the academic year in which you applied. Keep the confirmation email you’ve received from us confirming your child’s HAF code as proof of eligibility for the programme when booking sessions.   

Listings go live online around 3-4 weeks prior to the beginning of each HAF holiday period. You can book directly with your chosen provider(s).   

Booking early 

If you have booked onto a HAF activity in a previous period and would like to book again on the same activity you will still have to wait until the listings go live as the provider may not be funded for every delivery period.

Activities outside of Warwickshire 

You will not be able to use your Warwickshire HAF code to book sessions outside of Warwickshire. You can, however, contact the HAF team for the local authority within which you are attempting to make bookings. They may be able to provide you with a code to use to book sessions if you can provide your Warwickshire HAF code as proof of eligibility for the programme. This is not guaranteed and may vary by local authority. 

Booking with a non-Warwickshire HAF code 

Non-Warwickshire HAF codes are not valid for making bookings with Warwickshire providers. However, if you receive Targeted FSM you can be issued with a Warwickshire code and then proceed with bookings. Please email hafprogramme@warwickshire.gov.uk with proof of your eligibility for the programme along with your child’s full name and date of birth and we will provide further guidance. 

Deposits 

We do not endorse providers requesting booking deposits. HAF is a fully-funded programme intended to support families in receipt of benefits-tested free school meals (Targeted Category). If you are asked to provide a deposit, please get in contact with a member of the HAF team.

Early drop off/late pick up charges 

Some providers may ask for a nominal fee in these cases; however, this is not a policy of the Warwickshire HAF programme and we do not endorse this practise. These payments are arranged between providers and families without any involvement from HAF. HAF is a funded programme intended to support families in receipt of benefits-tested free school meals. 

Attending as a parent/carer 

The majority of HAF sessions are not attended by parents/carers. However, if this is something which is required for your young person to attend, please speak with providers to establish whether this would be possible. If you are looking for a HAF funded SEND Family Experience (led by parents/carers) please contact hafprogramme@warwickshire.gov.uk. 

Need help with your booking or do not have internet access? 

Please call providers directly to make bookings. If you require any further support, please call the Family Information Service on 0800 408 1558 (Monday – Friday, 9am – 5pm) for free. Alternatively, call 01926 414144 to access Family Connect (option 1 – FIS, option 2 – family support workers duty line, option 3 – safeguarding). If you’d like us to call you back, email hafprogramme@warwickshire.gov.uk. 

Why are there less activities in my area? 

Our programme is comprised of activity providers across Warwickshire. Unfortunately, there can be gaps in provision due to there being a lack of suitable activities/providers in certain areas. We are actively trying to reduce the impact of this.