We are a major provider of quality assured advice and information in the Nuneaton and Bedworth area.

We give people the knowledge and confidence they need to find their way forward - whoever they are  and whatever their problem. We aim to improve the policies and practices that affect peoples lives. We offer confidential advice online, over the phone and in person for free and we have advice-lines operating between 9am and 5pm Monday to Friday and you can email us at for advice.

Please see for more details.

We also:    

  • Carry out casework for debt or other money management issues  
  • Carry out casework for welfare benefits appeals  
  • Give support to people with Initial Universal Credit claims via the Universal Credit Help to Claim line.  
  • Give advice to carers and MS suffers and their family members  
  • Help people complete welfare benefits claim forms such as Personal Independence Payment over the telephone.  
  • Give advice regarding any energy issue.    


For frontline workers in Warwickshire one of the best ways of contacting us to refer a service user is via the LAW Referral System. If you are not already registered on the system all you need to do is contact us to request the necessary link.    


Universal Credit Help To Claim Line:  0800 144 8444  Monday to Friday - 9am - 5pm            

The Citizens Advice Nuneaton office is situated at the Town Hall, Coton Road, Nuneaton, CV11 5AA - We operate a drop in service on Tuesday, Wednesday and Thursday between 10am - 2pm.  There is easy wheelchair access for this location.

The citizens advice Bedworth office is situated at 25 Congreve Walk, Bedworth, CV12 8LX - We operate a drop in service on Monday and Friday between 10am - 2pm.  The two floor building has a lift for easy wheelchair access.


Nuneaton & Bedworth also operate at Outreach Locations :

WEDNESDAY - 9.30am-12.30pm
Wembrook Community Centre, Donnithorne Avenue, Nuneaton CV11 4QL

THURSDAY - 1.00pm-2.30pm
CHESS Centre, 460 Cedar Road, Nuneaton CV10 9DN

FRIDAY - 9.00am-3.30pm
CHESS Centre, 460 Cedar Road, Nuneaton CV10 9DN

FRIDAY 09.30am-12.30pm

Wembrook Community Centre, Donnithorne Avenue, Nuneaton, CV11 4QL