Diamond Health Care Solutions Ltd is a domiciliary care and supported living provider servicing both the private market and socially funded care. It is a community-based service provider for the elderly, adults and younger adults who require assistance with personal care due to certain co-morbidities, physical disability, sensory impairment such as Dementia and Alzheimer's disease, and frail patients due to old age. This will enable them to recognise the value of independence, respect, dignity, and comfort in their homes and the community. We provide person-centred care services that cater to our client's specific needs and wishes, supporting them to live independently and enjoy their desired freedom. These could be achieved through a wide range of service models and by providing a broad range of interventions that reflect individuals' physical, emotional, spiritual, psychological, and social needs. For example, cross-referencing relevant policies and procedures, staff inductions and training, etc.
People using the service will receive support over a long period or short-term intervention or be in contact with them simultaneously. Our service will be able to refer service users like those with special needs and mental health issues to various community teams for early interventions, crisis resolution and home treatment to ensure that their changing needs are met. Diamond Health Care Solutions is a CQC-regulated home care Agency in Coventry. We use innovative ways to monitor the care delivered, such as using home digital software to monitor care and performance. This unique system, which is entirely digital and eliminates paperwork, is one of the aspects that CQC appreciates. It keeps track of all care interventions of service users, and our unique approach and commitment to quality care could be a valuable addition to your Framework. grants families access to log on and see activities and the care their loved ones have been receiving in the past.
Diamond Health Care Solutions Ltd will employ a broad range of health and social care-trained staff who are flexible and friendly, catering to clients' needs.
DIAMOND HEALTH CARE SOLUTIONS LTD strives to provide high-quality domiciliary care and supported living services in people’s own homes or supported living settings. We provide helpful and friendly care and support to adults who need help living in their homes. All care packages are tailored to the service user’s needs, with the aim of enhancing independence.
AIMS:
This company aims to provide care and support services in the Midlands and neighbouring boroughs.
At Diamond Health Care Solutions Ltd, we offer a comprehensive range of quality care services. These include personal care, shopping, domestic tasks such as cleaning, laundry, ironing, and ensuring timely medication prompts. Once we understand the specific care needs of our service users, a member of our team will discuss their individual requirements in detail. This ensures that the care we deliver is tailored to each person’s unique needs, making it individualised and person-centred.
Diamond Health Care Solutions Ltd intends to provide high-quality domiciliary and supported living services in boroughs around the Midlands and beyond. We pride ourselves on the wealth of experience, skills, and knowledge obtained by our top-of-the-range staff in care delivery. The company endeavours to provide services that meet the varied needs of people accessing and receiving care in the community. These standards could only be achieved through well-trained staff so that the care provided will exceed CQC’s expectations, as outlined below.
- Provide high quality flexible, personalised services with an outcome-based approach, and providing service users with real choice and control over their care.
- Meet the client's physical, and emotional needs and overall well-being in a dignified, non-judgemental manner.
- Recognise the client’s diversity, ensuring that their religious, cultural, racial and gender identities are respected. Secondly, there will be policies in place to highlight the importance of respecting and protecting the rights of staff at the same non-discriminatory approach.
- Ensure that the service user is always treated with dignity and respect and that they are safeguarded from the risk of abuse and harm.
- Involve service users fully in planning their own care and support, devising and implementing their care and support plans and managing the records of care and support.
- Ensure that all information received while carrying out our duties is treated with the utmost confidentiality and not passed to unauthorised persons. Records will be accurate, kept securely and fit for purpose according to The Data Protection Act (GDPR) 2018.
- Be respectful of the client’s privacy and space.
- Ensure that the quality of the service provided is of the highest standards possible and use appropriate methods to achieve this.