Orbit Response answers calls from personal Lifeline alarms and Telecare to support people throughout the country enabling them to live safely and independently. Orbit Response aims to give its customers a high quality and affordable service and is staffed 24 hours a day 365 days a year so your call will always be answered. What is a Lifeline?A lifeline is a piece of equipment that allows you to call for assistance by pressing an alarm button either on the base unit itself or on a pendant which can be worn around the neck or on a band around your wrist. What is telecare?A single or a range of electronic sensors are placed around your home which automatically raise an alert to Orbit Response when a potential problems arise. For instance; A potential flood if taps have been left on or part of the home being too hot e.g. cooker being left on.