Orbit Response answers calls from personal Lifeline alarms and Telecare to support people throughout the country  enabling them to live safely and independently.  Orbit Response aims to give its customers a high quality and affordable service and is staffed 24 hours a day  365 days a year  so your call will always be answered.  What is a Lifeline?A lifeline is a piece of equipment that allows you to call for assistance by pressing an alarm button either on the base unit itself or on a pendant which can be worn around the neck or on a band around your wrist.  What is telecare?A single or a range of electronic sensors are placed around your home  which automatically raise an alert to Orbit Response when a potential problems arise. For instance; A potential flood if taps have been left on  or part of the home being too hot e.g. cooker being left on.